What changes when operations start flowing

The results that become visible when orders, inventory, transportation, and customer support stop living in separate systems—and the operation starts working from a single source of truth.

Orders centralized and visible in real time

Inventory aligned with sales and dispatch

Fewer errors caused by duplicated or outdated information

Better coordination between sales, warehouse, and logistics

“Every team is working from the same order.”

Automated picking, packing, and dispatch processes

Improved traceability across routes, shipments, and deliveries

Fewer reworks, delays, and customer complaints

Operational reports available in minutes, not days

“The operation finally starts flowing end to end.”

Stronger control over costs and inventory levels

More consistent and reliable deliveries

Ability to scale volume without losing control

Teams aligned around real-time data

“We couldn’t go back to operating without this level of visibility.”

One system. Every team aligned.

When every team works from the same data, operations gain speed, accuracy, and control.

Sales / Account Management

Manage orders with reliable information from the very first interaction.

  • Quotes and orders with real-time inventory availability.
  • Price, discount, and approval control.
  • Forecasting by product, customer, or region.
  • Full order status visibility across teams.

Inventory / Warehouse

Maintain full control over stock and movements.

  • Control by lot, serial, warehouse, or location.
  • Traceable movements: inbound, outbound, and transfers.
  • Digitized picking and packing processes.
  • Low-stock and critical item alerts.

Operations / Logistics / Transportation

Execute dispatch and deliveries with greater predictability.

  • Route planning and carrier assignment.
  • Real-time shipment status updates.
  • Delivery confirmation, incidents, and returns tracking.
  • Integration with transportation or GPS systems.

Procurement / Sourcing

Replenish based on real demand and minimum stock levels.

  • Automated purchase requests and orders.
  • Supplier and contract management.
  • Price, lead time, and delivery comparisons.
  • Automatic replenishment based on inventory and turnover.

Customer Support

Respond with full context across orders and deliveries.

  • Tickets for deliveries, returns, shortages, or claims.
  • SLAs by incident type.
  • Customer portal with order status and documents.
  • Complete interaction history.

Business Intelligence & Analytics

Make decisions based on real operational data.

  • KPIs such as turnover, OTD, OTIF, logistics costs, and productivity.
  • Real-time executive dashboards.
  • Predictive models for inventory, routing, and demand.
Customer portal demo

The InterConnecta difference

A customer portal with real visibility across customers, teams, and systems.

Recommended solutions for the most common operational challenges

  • Data and processes without disruption
  • Operational continuity throughout the transition
  • Reduced migration risk
  • Configuration aligned with real logistics processes
  • Scalability from day one
  • Adoption by team and role
  • Eliminate information silos
  • Sync sales, warehouse, and transportation
  • A fully connected logistics ecosystem
  • End-to-end architecture
  • Clear processes before technology rollout
  • A holistic view of the logistics chain
  • Automation of operational workflows and approvals
  • Fewer manual tasks and fewer errors
  • More predictable operations
  • Continuous support
  • Proactive maintenance
  • System evolution as operations grow
  • Role-based onboarding by team
  • Ongoing training
  • Reduced dependence on support
  • Automation of repetitive tasks
  • Context-aware assistance for operational teams
  • Faster responses to operational incidents

Case Studies

                     

Tami | IC AGENT

 
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